Frequently Asked Questions
How can I obtain a product sample?
Before the first order is placed, please cover the sample cost and express delivery fee. We will refund the sample cost to you upon the confirmation of your first official order.
What is the typical lead time for samples?
For existing items, samples can be prepared and dispatched within 3 days.
Do you offer branding or private label services?
Yes, we can print your logo on both the products and the packaging, provided the Minimum Order Quantity (MOQ) requirements are met.
Can the product colors be customized?
Yes, the color of the products can be customized to your requirements if the order meets our MOQ.
How do you ensure the quality of your orthopedic implants?
We maintain strict quality control through rigorous detection during the production phase and comprehensive sampling inspections before shipment to ensure intact packaging and product integrity.
Are the products certified for veterinary use?
Yes, our products carry CE and ISO13485 certifications, ensuring they meet international standards for medical and veterinary orthopedic applications.
Medisage Medical
