❓ FAQ
Are you a professional manufacturer?
Yes, we are a professional manufacturer specializing in orthopedic implants, emergency instruments, and rehabilitation therapy products.
Where is your production facility located?
Our manufacturing facility is located in Jiangsu Province, China, conveniently situated approximately two hours from Shanghai.
What are the standard trading and payment terms?
We typically accept T/T with a 30% deposit and 70% balance against the bill of lading, or L/C. Standard lead time is usually between 15-25 days after the deposit is received.
What kind of after-sales service do you provide?
We offer a 12-month warranty from the date of receipt. During the warranty period, we provide free spare parts and technical guidance for any necessary replacements.
Which quality certifications do your products hold?
Our products are certified with international standards including CE, FDA, ISO9001, ISO13485, and EN1865 to ensure maximum quality and safety.
Can you customize products with a specific logo?
Yes, we support customizable logos and branding options depending on the order requirements and specific product models.
Medisage Medical
