❓ Frequently Asked Questions
What are your accepted payment methods?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are your standard terms of delivery?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long does delivery typically take?
Generally, it takes about one week if goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
What is the warranty period for your products?
We provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Do you provide customs clearance assistance for Mexico?
Yes, if you lack import experience, our company can handle customs, taxes, and provide direct door-to-door delivery.
Can you ship to the United States to avoid certain taxes?
Yes, we can ship directly to the United States. For orders under 600 dollars, there is typically no tax applied.
Medisage Medical
